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REFRIGERAID is a commercial refrigerator lighting retrofit that reveals while sanitizing.

CLIENT

Hoshizaki of America

ROLE

UX research, industrial design

COLLABORATORS

AG Church (UI), Daniel Lam (Eng.)

TIMELINE

Sept-Dec 2024

DESIGN BRIEF: REDUCE FOOD WASTE

In a fast-paced restaurant environment in which mistakes compound, staff struggle with consistency in food handling.

Food waste, from a commercial kitchen standpoint, is downstream of the resulting cascading chain of human error.

FRIDGE AS FULCRUM

People across a restaurant kitchen use the reach-in refrigerator; ingredients and containers are constantly added, moved, and removed. Efficient operation streamlines procedures both upstream and downstream of its use.

WHERE DOES THE FRIDGE HELP?

Proper handling of food, while emphasized by management and regulations, is an additional source of stress given the high volume and frequency of tasks within a commercial kitchen. This buildup of stress causes a breakdown in codified processes, introducing human error, which in turn may start a negative feedback loop of errors.

INITIAL SKETCHES

The main priorities, per Hoshizaki client feedback, were unobstructed lines of sight and minimal points of failure adding extra tasks to an already overflowing plate.

MANUFACTURING

a fridge lighting retrofit (can be sold to existing clients as add-on) sanitizes surfaces while illuminating the depth of the fridge, providing increased perception of its contents.

SHEET METAL CAPABILITIES

WHAT CAN BE PROPOSED AS A SOLUTION?

MANUFACTURING

DUAL-WAVELENGTH LIGHT TESTING - IRRADIATION MAP, KEY CALCULATIONS

MANUFACTURING

TASK ANALYSIS

TIMING METHODS AND KEY METRICS ANALYZED?

WHAT WAS THE DIFFERENCE PER LIGHT PLACEMENT

MANUFACTURING

HEAVIER PAPER + PRINTING EXACT LIGHT ATTACHMENTS

PROTOTYPING FRIDGE SCREWDOWN ALSO

MARKER SKETCHES KEY HERE